Price Match Promise

As a new business we want to give an excellent service from your shopping experience right through to the delivery of your goods.

We want our customers to shop with confidence and trust all the support and help is there when needed, we also know that customers want to pay the best price possible.

That's why we promise to match the price of our competitors of the same like for like product available online, in stock and ready to despatch.

For us to match that of the competitor's price, we will require you to contact our customer service on support@whistledownequestrian.co.uk and provide us with the competitor's name, the name of the item, the price, size and colour.

We will not match that of marketplaces, for example: Amazon and Ebay.

Conditions

• The price you quote must be currently active on the competitor's website and cannot be a previously listed price;
• The competitor's item must be brand new, identical to ours, in stock and available for same day despatch;
• We must be able to verify on the competitor's website that the price and stock availability which you have given is correct;
• Our price match promise is valid only against goods and is not valid against delivery charges or other services;
• Our price match promise cannot be used in conjunction with any other promotion, including discount codes;
• If you see the same item cheaper elsewhere, within 7 days of buying from us, we'll refund you the difference;
• No cash or product alternative shall form any part of this offer.